Attaparts.com is committed to offering quality aftermarket spare parts to our customers. We value your trust and strive to ensure you are completely satisfied with your purchase. Our Warranty Policy is designed to provide coverage in the unlikely event that a product you purchase from us does not meet our standards of quality and performance.
All our products are covered by a 1-year warranty from the date of purchase, unless otherwise specified in the product description. This warranty covers defects in material and workmanship under normal use and service.
Our warranty covers
- Parts that become non-functional due to manufacturing defects.
- Products that do not perform as described on our website.
- Parts that fail under normal usage conditions as intended by the manufacturer.
* Please note that our warranty does not cover damage or issues related to misuse, neglect, modifications, or improper installation.
To make a warranty claim, please follow the steps below:
- Contact our customer support team within the warranty period via email at firstname.lastname@example.org.
- Provide your order number, details about the issue, and any relevant photos or videos demonstrating the problem.
- Our team will review your claim and initiate the warranty process if approved.
- Once the faulty part is returned and inspected, we will complete the repairs or send a replacement, and issue a refund as per your preference.
* Please note that the cost of return shipping will be covered by the customer, and attaparts.com will cover the shipment of the replacement part.
Limitations and Exclusions
Our warranty does not cover:
- Damage caused by misuse, abuse, neglect, accident, or alteration.
- Improper installation or maintenance.
- Normal wear and tear, including, but not limited to, cosmetic issues such as scratches and dents.
- Any product not purchased from attaparts.com.
- Please note that our warranty is non-transferable and only applies to the original purchaser of the product.
- Any product that has been attempted to be disassembled and modified
Except to the extent prohibited by applicable law, all implied warranties (including warranties of merchantability and fitness for a particular purpose) shall be limited in duration to the duration of this warranty.
Attaparts.com reserves the right to modify this warranty policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
For more information about our Warranty Policy, or if you have any questions, please feel free to contact us by email at email@example.com.
At attaparts.com, your satisfaction is our priority. We appreciate your business and look forward to serving your aftermarket spare parts needs.