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    Monday - Saturday: 9:00 am ~ 6:00 pm ( UTC +8 )


Send your questions here and we'll respond within 24 hours.


How long can I receive the parts after placing the order?

We will ship the order within 3 business days after receiving.
We use worldwide express shipping of DHL, FedEx and UPS, delivery time is 3-7 days.
If total value of the order is less than $50, Standard shipping may used, and delivery time is 8-15 days.

What is the warranty on the parts I purchased?

All of our products come with a 1 year warranty from the date of purchase unless otherwise stated in the product description.
Please refer to the Warranty Policy page for details.

How to return or exchange the parts?

Our refund and return policy is valid for 30 days. If you are not satisfied with the part you received, or the part is damaged, or it's delivered incorrect, please contact us within 30 days for a return or exchange. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
Go to the Return Policy page for details.

I can't find the right part by searching part number, what should I do?

First, please make sure that the part number you are searching for is correct. You can also search by the model of the compatible machine. If you still cannot find the right part, please contact our customer service and provide the old part pictures for help.